We value your privacy as if it were our own. This means that we will not sell, loan or give your details to anybody. Indeed we will not disclose any information you provide about yourself to any third party or parties unless it is necessary to do so in the ordinary course of our commercial relationship with you or to administer this Website. We are aware of and will comply with our obligations under current data protection legislation in the United Kingdom (UK). If you have any questions about our use of your personal details then please contact us via [email protected].
2. Collecting your information
From time to time, you will be asked to submit personal information about yourself (such as your name or email address etc.) in order to receive products or use services on this Website. These products and services may include newsletters and competitions, live chats and message boards, for example. We will also need personal information in order to supply other products and services or to help us identify you when you contact us. If you communicate with us by email over the Internet you should be aware that the nature of the Internet is such that unencrypted communication may not be secure and may pass through several different countries on route to us. Please do not email us with confidential or sensitive information such as your credit card details. We cannot accept responsibility for unauthorised access to your information that is outside our control.
We may combine this information with other information that we may hold about you if you have made enquiries of us or made purchases from us before. We may also obtain information from publicly available sources such as the electoral roll, or other third parties who have a legitimate basis on which to pass on your information.
3. Data Protection Notice
We will use the information you provide, together with other information, for administration, marketing, customer services and profiling your purchasing preferences. We will disclose your information to our third party service providers and agents for these purposes only. We may keep your information for a reasonable period to contact you about our products and services.
When you give us information about another person, you confirm that they have authorised you to act for them, to consent to the processing and use of their personal data in the manner described in this notice and to receive on their behalf any data protection notice.
You have the right to ask for a copy of your information (for which we may charge a small fee) and to correct any inaccuracies.
We may record telephone calls for staff training and evidential purposes.
4. Informing you about products and services
We offer a broad range of products and services. By submitting data to us, you will be indicating to us your consent to us contacting you by mail, telephone, fax, email, and SMS/MMS to let you know about any goods, services or promotions of our own which may be of interest to you unless you indicate an objection to receiving such messages by unsubscribing.
5. How we collect information about your visits to our websites
When you visit our Website, we may download something called a ‘cookie’ to your computer. We may also collect information using web beacons (also known as clear gifs or web bugs). Cookies and web beacons provide us with non-personal statistical information about what you do on the Website. For example: the duration of time a page was viewed; common paths taken through the site; data on-screen settings and other general information. We use this data to improve the services on our Website and to refine your experience of using our Websites.
If you subscribe to our newsletter, we use your contact information to distribute our newsletters to you. From time to time, we may make special offers to our newsletter subscribers which are usually for our own products and services but may include offers on behalf of third parties. However, even then, the emails/newsletters are sent out by us to ensure that such third parties do not have access to your information. Notwithstanding, all subscribers and recipients of our newsletters may opt-out of receiving future newsletters if they so wish, at any time, by clicking on one of the unsubscribe links within any of our newsletters.
6. What will we do with your personal information?
We will only use your information for the purposes that you would reasonably anticipate or that we state when we collect it and, where necessary, for which you have given us your consent. We will not contact you, or pass your information to our business partners for marketing purposes.
We are committed to treating your personal data as if it were our own, with due care and in accordance with the data protection principles.
7. How to access your personal information
If you believe that any of the data we hold about you is incorrect or being misused or want further information you may contact us via an email to [email protected] (please note that a small fee of £10.00 will usually be charged for dealing with these requests).
8. What is a cookie?
Cookies are text files that identify your computer (through what is known as an IP address) to our server. Whilst in some cases it may be possible, we do not use the IP address as a means of identifying you. You generally have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. You can do this through your Internet browser. With most browsers, this facility can be reached via the ‘tools’ (e.g. Internet Explorer) menu. If you have any problems finding this area, the ‘help’ function within your browser will be able to provide assistance. You can also find more detailed information about cookies and how to manage them on www.allaboutcookies.org.
If you refuse a cookie it may prevent the proper operation of the Website or even prevent your access to certain areas.
9. What is a web beacon?
Some of our web pages may contain electronic images known as web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information that includes a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of our site or particular campaigns.
You can find more information on web beacons, their use and your rights, if you visit www.allaboutcookies.org.
10. Children’s personal information
This Website is intended for adults with an interest in share investing and, as such, is not intended to be used by children. As a result we will not knowingly collect any personal information from children. However, this Website does not require its users to register before viewing and could therefore be viewed by children that are using the Internet unsupervised by their parent or guardian. We do not wish to receive data from children and hence encourage parents and guardians to spend time online with their children and to participate in the interactive activities offered on the sites that their children visit. No information should be submitted to, or posted at, this Website by visitors below the age of consent (e.g. 18 years of age in the United Kingdom) without the knowledge and permission of their parent or guardian.
11. Links to other websites
If for any reason you believe that this Website or the Content is in breach of your privacy then please contact us immediately via [email protected] and we will deal with your concern as promptly as we can.